How
do I bid on an item?
First you need to register. Live Auction registration is held during
preview times that are usually 1 to 2 hours before the auction starts.
To bid online, the 24/7 Online Auction Registration Form must be
completed 48 hours before the auction item closes. Click
here to register for our 24/7 Online Auction site. Once 24/7
Online registration has been approved, you can use the username
and password for all online auctions on our 24/7 Online site.
How
can I pay?
If you are a winning bidder at a Live Auction, all merchandise
must be paid in full 30 minutes after the last item is sold by cash,
cashier's check or money order. Personal or Company checks may be
accepted with an original Bank Letter of Guarantee on file. Please
see auction listing for further details. If you are the winning
bidder on a 24/7 Online Auction, please wait until you receive your
emailed invoice and follow the instructions as listed in the terms
and conditions.
Who
should cashier's checks be made payable to?
At a Live Auction, have them made out to yourself. If you
buy something, you can endorse them to us. If not, you can redeposit
them without any trouble. If you plan to bring cashier's checks,
it might be wise to break up the amount you plan to bring into 3
or 4 checks of varying amounts. Your change will be given in cash.
By doing this, you may avoid carrying cash & not need to receive
a lot of cash in change. On a 24/7 Online Auction, please read
the terms and conditions on the auction listing. Most are to be
made payable to Lone Star Auctioneers, Inc. But, sometimes it should
be made out to the Client who listed the item.
How
much do things sell for?
There is no answer to this question. Sale price depends on the merchandise
(car, truck, equipment, jewelry, etc...). Such things as condition,
appeal and uniqueness all play a part. Also, the prices depend
upon how badly two people at an auction want an item.
Are
Non-residents allowed to bid at your auctions?
At Live Auctions, yes. As long as you have a government issued id
for registration. But for 24/7 Online Auctions, no, UNLESS you have
a valid US address for shipping to we will not be able to ship to
you.
Is
shipping available for items purchased at auction?
At Live Auctions, the buyer is responsible for removal of items
by the removal date. We do not make any shipping arrangements unless
otherwise stated. On 24/7 Online Auctions, please read the terms
and conditions posted on the auction listing, sometimes shipping
is available, sometimes not. If not, you will need to make arrangements
to have items removed by the last removal date posted.
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Is
there a fee for attending an auction?
There is no fee for attending an auction, although some government
entities may require a refundable deposit at registration.
Is
there a warranty for any items purchased at an auction?
No. All merchandise is sold "As Is" "Where Is".
There are no warranties, no guarantees. All sales are final.
Is
there a minimum bid price on auction merchandise?
There is no minimum bid on most items. Our clients do reserve the
right NOT to sell an item if they choose, though this practice is
rare. For items which do have a minimum or reserve price at a Live
Auction, the auctioneers will announce that there is a minimum.
On a 24/7 Online Auction, you will see the text "(reserve not
met)" next to the current price if a reserve has been placed
on an item.
How
do I find out how many miles are on a vehicle?
At a Live Auction, Odometers can be viewed during preview times
before an auction begins. Preview times are posted approximately
2 weeks before an auction. We usually do not have this information
ahead of time. On a 24/7 Online Auction, generally it is posted
on the auction listing. On the rare occasion that it is not, please
attend one of the preview times to view for yourself. These are
usually posted on the auction listing as well.
Can
I pay for my items when I'm finished bidding, or must I wait until
the auction is over?
At a Live Auction, You may pay as soon as you're through bidding.
For a 24/7 Online Auction, please wait until you receive your emailed
invoice before sending payment. IF you do not receive an invoice
within 12 hours of an auction closing, please contact the office
to verify your email address.
Do
you allow items to be purchased for resell?
Yes - All auction items are eligible for resell. However, you will
be charged sales tax unless you provide a valid Sales Tax Permit
Number when registering at both Live and 24/7 Online Auctions. For
bidders with Sales Tax Permits outside the State of Texas, a copy
must be provided and kept on file. |